You will have to email our customer service department with details of your name, order number and the reason for the return. You will be issued a Return Merchandise Authorization (RMA) number. All returns MUST be accompanied by an RMA number.
Once you have obtained an RMA number, send your return to:
ContactLensChoice.com
Consolidated Optical Retailers Inc.
502 East John Street
Carson City
Nevada 89706
Credit will be made only by refund back to the card that was used for the original purchase. The credit may be subject to a $5.00 re-stocking fee.
Please pack your return carefully to ensure that the lenses are not damaged in transit. Please note that we are unable to issue credit for packages damaged in transit.
We recommend that you ship the package using a trackable carrier. Please note that we are unable to issue credit for packages lost in transit.
If you have any questions regarding our Returns Policy, please contact us |