For contactlenschoice.com to process your order,
we need information such as your name, email or contact
number, delivery address and payment details. Other information
will also be collected with your permission from time to
time. This will normally include preferences such as likes
or dislikes. Outside of information that you enter on the
web site, we may also receive and store certain types of
information when you interact with contactlenschoice.com, this
is provided through the use of Cookies.
| WHAT
ARE COOKIES? |
|
|
1.
|
Cookies are alphanumeric
identifiers that are placed on your computer's hard drive
through your web browser. |
|
2.
|
Cookies enable
our systems to recognise your browser and welcome you back
to the Store. |
|
3.
|
By disabling cookies, you may not
be able to participate in some of the features offered by
contactlenschoice.com |
|
4.
|
Most Internet
browsers are pre-set to accept cookies. If you prefer not to
receive cookies, you can adjust your Internet browser to
disable or to warn you when cookies are used. As there are
many browsers in the marketplace, the easiest way to change
your settings is by searching for Cookies in your
Help/Contents and Index option on your browser. |
|
5.
|
We recommend that you leave your
Cookies enabled for the best shopping experience with us. |
|
6.
|
Our cookies
don't send us back any information about your computer or
any other information on your hard drive. |
| |
|
| HOW
DO WE USE THIS INFORMATION |
| Information that you have provided
us will be used in three ways: |
|
1.
|
To enhance your shopping
experience. |
|
2.
|
To communicate
to you new products and services and also at times, the
opportunity to up take on special promotions or offers. You
have the option to opt-out of this communication by replying
to the communication with an unsubscribe message or to
change your preferences through My Account. |
|
3.
|
To generate a holistic but
anonymous view of the contactlenschoice.com customer base.
This information will allow us to analyse trends and
demographics to help contactlenschoice.com improve on the
services provided. |
|
4.
|
It is important
to note that we only send periodical communications to
people who have "opted in" to receive it. We do
not set out to "spam" our members in any way and
honour their right to privacy. |
| |
|
| DISCLOSING
YOUR INFORMATION |
|
|
1.
|
Partners Third party
companies and individuals have been engaged to perform
functions on behalf of contactlenschoice.com. Functions such
as fulfilling and delivery of purchases, credit card payment
authorisation, trend analysis, marketing and promotions, but
all information will only be used to perform their
appropriate functions and not for other usage. |
|
2.
|
Authorities
contactlenschoice.com will pass on any information relating
to suspected fraudulent activity to appropriate authorities |
|
3.
|
Partner Stores With
organizations that we operate but do not own, your
information will be shared with that business. Please note,
that we only go into partnerships with stores who have the
same regard to Privacy as we do. |
|
4.
|
Industry Groups From
time to time we provide statistical information about sales,
trading patterns and navigation techniques to reputable
third parties. This may comprise data collected about you
and other users to form aggregate results. However, we will
not provide any direct personal information that identifies
you as our customer. |
|
5.
|
Verification of
Members We do use various details to verify information
given to us by our members. At times, we use: |
|
6.
|
Names on member
accounts to compare with information on credit cards |
|
7.
|
We use member phone
numbers and email addresses provided to us to communicate
with customers about payments |
|
8.
|
We use member
addresses to check against credit card billing addresses etc
. |
|
9.
|
In cases where fraud
or other crime is suspected, we do communicate with Police,
Banks and other relevant authorities |
|
10.
|
Many of these checks
are done manually and communication is handled carefully by
a member of contactlenschoice.com's own Customer Experience
team. |
|
| LOST
LOGIN AND PASSWORD DETAILS |
| All information is kept private.
Many members often forget details such as their passwords.
We do not distribute these via telephone. It will only be
emailed to the member at the email ID provided during
registration. |
Shipping Charges